Reference

Terms That Cover Your Onex Bit Account

These terms set out what you agree to when you open and use your Onex Bit account — from placing a bet on a cricket match to withdrawing via bKash or Nagad.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and eligible regionsLive casino and slots
Onex Bit Terms That Cover Your Onex Bit Account
HOW WE HANDLE ACCOUNTS

Security, Data and Your Account Rights

Your account security is maintained through OTP-based login verification — each session requires a one-time code sent to your registered mobile number. We do not store your bKash, Nagad, or Rocket PIN at any point; payment authentication happens within the respective wallet app. Account data we hold includes your registration details, transaction history, and betting activity, and we retain this for as long as your account is active and as required under applicable rules. You can request a summary of your data or ask us to close your account by contacting support through the dashboard.

OTP Login Security

Every login requires a one-time code to your registered number. If you did not request a code, change your password immediately and contact support.

Payment Data Handling

We never store your wallet PINs. bKash, Nagad, and Rocket authentication stays inside those apps — we only record the transaction reference.

Data Retention Policy

We keep your account and transaction records while your account is open and for any period required by applicable rules. Request your data via the dashboard.

Account Closure Rights

You can request account closure at any time through your dashboard or by contacting support. Pending withdrawals are processed before closure completes.

TERMS CONTACT PATHS

Reach Us About Your Terms Query

If a clause is unclear or you want to flag a terms-related concern — whether it's about your account access, a payment dispute via Nagad, or a question about eligibility in your region — our support team is available to help. Raise a ticket through your account dashboard or contact us directly on the channels below.

Team online

Live Chat

Open your account, tap the chat icon, and connect with our support team for terms and account queries in real time.

Email Support

Send your terms-related question to our support address listed in your account settings. We respond to account and policy queries directly.

Account Dashboard

Log into your Onex Bit account and navigate to the Help section to raise a formal query or review your account status and history.

Common Questions About These Terms

These are the questions we hear most from people reading through the terms for the first time. If your question is not here, the account dashboard has a direct support path.

These terms apply to anyone who opens an account on Onex Bit. Access and eligibility depend on your local law and your region — check that before you proceed.

We can update the terms and will notify you via your registered account when we do. Using your account after an update means you accept the revised terms.

Payments that do not match your registered account details will be held for verification. Contact support with your transaction reference to resolve the mismatch quickly.

Log into your account, go to the Help section in your dashboard, and submit a data request. We will respond with your account and transaction records on file.

Yes. We may suspend or close accounts that breach these terms — including false registration details or misuse of payment methods. We will notify you if this occurs.

Change your password immediately, then contact our support team through live chat or the dashboard. We will review your OTP log and transaction history with you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.